Premium Suite FAQs
When will I receive my suite tickets for an event?
Will I be able to leave tickets at will call?
Can I purchase additional tickets for my suite?
A set number of additional tickets (SRO’s) are available for each event at an additional cost. If available, SRO’s can be purchased (but not required) at any point 72 hours prior to an event. You must pay for SROs in full at the time of purchase.
Can I get Guest Passes for my suite?
What is the Child Ticket policy for suites?
Does my suite ticket give me access to other areas?
If we are not using our suite, what do we need to do?
What is the policy for multiple show times and dates for a particular event?
For multi-run events (ex. Disney on Ice, Cirque du Soleil), one of the show dates and times is included in your annual suite agreement. Any additional show times/ dates that you wish to attend are available at an additional purchase.
When does my suite open?
When am I allowed to come to the arena and set-up items for my guests?
Are suites ADA accessible?
Parking & Transportation
Where is suite parking located?
Are there private entrances for suite holders and their guests?
How will I receive my parking passes for an event?
Your parking will be automatically uploaded to your account prior to the event. You can only receive the contractually agreed upon parking passes, and no more. Have your parking passes up prior to entering the Chatham Parkway Subaru Parking Garage (Lot A).
What time does the parking garage open before an event?
The parking garage will open 1 hour prior to doors opening. Please be prepared that you cannot enter the Enmarket Arena until doors are open.